Service

Our Service Center

1. Ho Chi Minh City :

Bose Authorized Service Center Vietnam
Add: 103 Nguyen Binh Khiem street, Da Kao ward, Dist.1, HCMC
Tel: 84-28-39112198
Email: customerservice@bose.upsv.vn
Working hours: Mon – Fri: 8:30 – 12:00 & 13:00 – 17:30 / Sat: 8:30 – 12:00

2. Ha Noi :

Bose Authorized Service Center Vietnam – Ha Noi office:
Add: Fl. 18, Icon 4 Tower – 243A De La Thanh street, Dong Da Dist., Ha Noi
Tel: 84-24-62859960
Email: customerservice@bose.upsv.vn
Working hours: Mon – Fri: 8:30 – 12:00 & 13:00 – 17:30 / Sat: 8:30 – 12:00

Warranty policy

Bose Limited Warranty Bose Corporation (“Bose”) warrants your product against defects in materials and workmanship when purchased directly from Bose or a Bose authorised reseller. This warranty is extended only to the original end-use purchaser or the person receiving the product as a gift and shall not be extended to any other person or transferee. The warranty is valid from the date of retail purchase for a period of 2 years and a period of 5 years for passive, non-powered loudspeakers. In the case of a covered warranty defect, Bose will at its option: (A) repair the product using new or refurbished parts; (B) replace the product with an equivalent new or refurbished product; or (C) provide a partial or full refund of the original purchase price to you in exchange for return of the product.

This warranty does not cover defects or damage arising from improper use or maintenance, normal wear and tear, commercial use, accident or external causes. Unauthorised repair, modification or customisation of your product voids this warranty.

For warranty service on covered defects during the warranty period, contact Bose using the contact information at worldwide.bose.com/contact for your country/region. Prior to providing warranty service, Bose may require you to provide proof of purchase details, including but not limited to a receipt or sales invoice.

This limited warranty gives you specific rights that are in addition to other rights you may have under applicable laws, including your rights against the person who sold the Bose product to you. TO THE EXTENT PERMITTED BY LAW, HOWEVER, THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY BOSE. BOSE DISCLAIMS ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT), AND BOSE’S LIABILITY SHALL BE LIMITED TO THE ORIGINAL PURCHASE PRICE.

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